Contact Info Box Office information: (309) 764-2000. TDD line for hearing impaired only (309) 764-2054. Group orders: (309) 277-1356.
Open Hours Box Office hours: Monday through Friday - 10:00 AM to 5:30 PM Saturday - 10:00 AM to 2:00 PM Day of the event - 10:00 AM to showtime
Payment The Box Office accepts Visa, MasterCard, American Express, Discover Card, and cash.
Call Detail Tickets can be picked up no earlier that three hours before the event. Patron must have a photo ID, the actual credit card, and confirmation number.
Parking On site parking is located to the west of the venue and in the ramp across the street. Advance guaranteed premium parking is available through Ticketmaster for most events except Mallards Hockey.
Seating Detail Accessible seating varies by event.
General Rule Cameras and recording devices are not allowed in the facility. Also prohibited are firearms, expolsives, weapons and laser pointers. All bags will be visually inspected and guests may be subject to a body search.
Child Rule All children having attained their 3rd birthday must have a ticket. Some events require children younger than 3 to have a ticket.